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The Best Home Care Agency In Eastern Tennessee

Privacy Policy

Privacy Policy

At A Better Solution In-Home Care, your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you visit our website at https://abshomecaretennessee.com/. If you have any questions or concerns regarding this policy or your data, please contact us at chattanooga@absihc.com.

This policy includes:

  • What information we collect and how we use it

  • Your rights to access, update, or remove your personal information

  • Your options for opting out of communications

  • How we secure and protect your data

Please note: This policy applies solely to our website and does not apply to our offline practices or any personal health information regulated by HIPAA. When health-related services are involved, the HIPAA Notice of Privacy Practices may override this policy.

We do not control third-party websites linked from our site. Please review their privacy policies separately.


Information We Collect

1. Personally Identifiable Information (PII)
We only collect personal information you voluntarily provide, such as your name, phone number, email, or mailing address. This typically happens when you:

  • Fill out a contact form

  • Request services or submit inquiries

  • Communicate with our team directly

This data is used to respond to your requests, provide services, or send relevant updates about A Better Solution In-Home Care.

2. Non-Personally Identifiable Information
We also collect general information such as browser type, device, pages visited, and IP address. This helps us analyze usage patterns and improve our website performance.


Cookies

Our website may use cookies to enhance your browsing experience. Cookies store anonymous data about your site activity. You can adjust your browser settings to block cookies or alert you when they are used—however, some features of our site may not function properly without them.


Sharing Your Information

We do not sell or share your data with any third-party vendors, software, or parties.


Third-Party Links

Our website may link to external sites not managed by us. We are not responsible for their content, privacy practices, or policies. We recommend reviewing their privacy policies independently.


Your Choices and Rights

You have the following options regarding your information:

  • Decline to provide personal data

  • Disable cookies via browser settings

  • Unsubscribe from marketing emails

  • Request access to or correction of your personal data

  • Ask us not to share your information with third parties

To exercise any of these rights, contact us at chattanooga@absihc.com.


Policy Changes

We reserve the right to update this Privacy Policy. All updates will be posted here. If significant changes are made in how we handle your information, we will notify you via email and provide an opportunity to opt out of any new data uses.


Children Under 13

A Better Solution In-Home Care does not knowingly collect information from children under the age of 13. If we learn that we have collected such data without verified parental consent, we will delete it immediately.


SMS & Text Messaging

For information regarding automated SMS/text messages, including opt-out instructions, please refer to our Terms and Conditions.

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Compassionate Home Care Services For Seniors In Chattanooga & Knoxville

Office Location

A Better Solution In-Home Care
1208 Pointe Centre Dr #222,
Chattanooga, TN 37421

Service Areas

Chattanooga Office Service Areas:

Hamilton County, Bradley County, Sequatchie County, Meigs County, McMinn County, Rhea County, Monroe County, and Roane County.

Knoxville Team Service Areas:

Knox County, Loudon County, Blount County, Anderson County, Roane County, Sevier County, Jefferson County, and Scott County.

Office Hours

Monday: 8am-5pm

Tuesday: 8am-5pm

Wednesday: 8am-5pm

Thursday: 8am-5pm

Friday: 8am-5pm

Saturday/Sunday: Closed

Calling/Caring Hours: 24/7

Licenses

Tennessee: #060165-08